FREQUENTLY ASKED QUESTIONS

What happens during the 1st appointment?


  • The 1st consultation will be approximately 90 minutes long.
  • Please arrive 15 minutes early for the appointment to complete the necessary documentation.
  • Your presenting complaint will be explored and a thorough medical and psychiatric history taken.
  • A physical examination is also done to exclude any physical problems that could be contributing to your mental state.
  • The diagnosis (if any) will be explained and a treatment plan discussed.




What should you bring along?


  • ID and medical aid card for administrative purposes.
  • Results of previous special investigations (if available):
    • Blood tests
    • CT/MRI Brain
    • EEG
    • Sleep studies
  • List of current/previous medication.




From what age does Dr van der Merwe see patients?


  • He only sees patients 18 years and older.




What is the cancellation policy?


  • Appointments should be cancelled a minimum of 24 hours before the scheduled time, otherwise, you may be held liable for the cost of the appointment. Your medical aid will not cover this cost.




Does the practice charge medical aid rates?


  • The practice charges medical aid rates.
  • Claims are submitted to the medical aid on behalf of the patient.
  • Please contact us for the private fee if you don't have a medical aid.
  • A card machine is available at the practice.
  • Unfortunately, we don't accept cash or cheques.




What languages are Dr van der Merwe fluent in?


  • English and Afrikaans.